Shipping policy

Shipping Policy

At THE MISSTT, we carefully pack every fragrance to ensure it reaches you safely and securely.

Order Processing

  • Orders are generally processed and dispatched within 1–3 business days after the order is confirmed.

  • Orders placed on Sundays, public holidays, or during special sales may require additional processing time.

  • Once your order has been dispatched, you will receive the available shipping/tracking details.

Delivery Time

Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to:

  • Remote or difficult-to-reach locations

  • Weather conditions

  • Courier delays

  • Public holidays

  • High order volumes

  • Unforeseen logistical or operational circumstances

THE MISSTT cannot guarantee a specific delivery date.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable shipping charges are the responsibility of the customer unless a promotional offer specifically provides free shipping.

Tracking Your Order

Once your order has been dispatched, tracking details will be shared with you where available.

You can use the tracking information provided by the courier to check the status of your shipment.

Incorrect Address or Contact Details

Customers are responsible for providing a complete and accurate:

  • Name

  • Delivery address

  • PIN code

  • Phone number

THE MISSTT will not be responsible for delays, failed deliveries, or additional courier charges caused by incorrect or incomplete information provided by the customer.

If an order is returned to us due to an incorrect address, repeated delivery attempts, refusal to accept the package, or the customer being unavailable, additional shipping charges may apply for re-shipping the order.

Delayed or Lost Shipments

Once an order has been handed over to the courier, delivery is handled by the respective shipping partner.

If your order is significantly delayed or appears to be lost in transit, please contact THE MISSTT Customer Support with your order number. We will coordinate with the courier and assist with the resolution.

Damaged Package on Delivery

If your package appears damaged, opened, or tampered with at the time of delivery, we recommend recording a clear unboxing video from the sealed package until the product is fully revealed.

This video may be required to process a claim for a damaged or defective product.

For damaged products or a perfume spray that is not working upon delivery, please refer to our Return Policy. Such issues must be reported within 48 hours of delivery.

International Shipping

At present, THE MISSTT ships within India only, unless otherwise specifically stated on our website.

Important Notice

Perfumes are fragile and require careful handling during transportation. While we take every reasonable precaution to pack your order securely, courier-related delays or handling issues may occasionally occur.

By placing an order with THE MISSTT, you acknowledge and agree to the terms of this Shipping Policy.

Contact Us

For shipping-related questions or assistance with your order, please contact:

THE MISSTT
Email: [support@themisstt.com]
Phone/WhatsApp: [9117031955]
Business Address: [KC Generations, Plot No. 417, Old Station Bazaar, Bhubaneswar, Odisha 751006]